If I could give a 0 for communication from this company, i would, Hello, my order number 212535387 and my inquiry number is 3268640. Great work the iconic. 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On the 6th of December this year, I ordered a hunter dark dbramante1928 Marselisborg Messenger bag. Clothes are great style and quality and the one time I didn’t receive an item they refunded it right away. There are some really poor customer service websites out there, these guys have never been one of them for me. St. James Episcopal Church, the iconic Red Church of Sonora built in 1860, has installed solar panels in a lot on the east side of Wyckoff Street, across from … We will be sure to pass on your feedback to the relevant team for review. Customer Service can’t confirm whether it is lost, and advised that it is now out of stock so will refund. Thank you for reaching out and letting us know your experience.... We are so sorry that we haven't been able to provide the usual service we pride ourselves on giving to our customers. Mary, We appreciate your feedback and thank you for the time you have taken to share this this with us. Very helpful staff with excellent recommendations and knowledge of the menu and specials.Food is on point. in order to imagine an underlying order: “The organization. Only twice I've needed to return something. I would be able to get a refund for the first LOST item), I placed an order for the same item...and once again the same thing has happened, no arrival and stalled tracking information. I enjoyed popcorn shrimp appitizer and panfried yearling oysters. Thanks for reaching out and sharing this. -Isabella. At this point in time, we don't have the Diamante Vine Box Clutch by FROM ST XAVIER available. So thank you to the team for being understanding an...Read more. The 6th of December was well within the 30 day timeframe. Once again, we appreciate your feedback and time Kate. We hope to hear from you again soon. Thank you for your time once again. We hope you have a wonderful day :) After two months they finally issued me a refund despite the no show item but they can see I had posted it. - Lilian, Thanks so much for sharing this with us. We appreciate your feedback and will be sure to pass this on. Order number 263529277.... Read more, I will send you through an email shortly.... Read more. Part two was listed as shipped then didn’t move forward well over a week. I’ve never had an issue with their service ...until now. ... We are so happy to hear of your experience with our Customer Service team on Live chat and will be sure to share this feedback with the team. Do ask us for our profile and discover why we are the best. Is this a joke? I will have this raised now and will have an email sent out to you shortly to address the order. Very pleased and problem resolved. I used to order regularly from here but never again. Map updates are paused. Oh no the joke your fake apo... Read more. I bought from these guys a month in advance to in hope of getting my gift for someone for Christmas. - Lilian. We are so sorry to hear you have received the incorrect colour in the Marselisborg Bag and for any disappointment and inconvenience caused. Part two was listed as shipped then didn’t move forward well over a week. What should You regarding iconic vape CBDlearn? Love the products & the service but I am amazed at delivery during the holiday period. Communication is all about these three. Never lets me down. Only twice I've needed to return something. Read more. Review tags are currently only available for English language reviews. Thanks again and have a Happy New Year :) We can confirm that all of the items we stock online are 100% genuine and we source them from either the brand themselves or a reputable supplier. Thanks for reaching out and sharing this. Thank you for taking the time to share this with us. However, this is apparently an exception to their policy, as once shipped they wash their hands of all responsibility, and if it doesn’t arrive then it’s not their pr...Read more. ProductReview.com.au has affiliate partnerships. I will look into this and email you shortly.... Read more. iconic photograph.” Serial racial photography invited view-ers to see through the chaos and fluidity of daily observation. - Isabella, Terrible delivery experience and useless customer service. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. If you are yet to hear back from our Team or have still not received a dispatch notification please reply back to this response with your order number so we can take a further look. My love affair with The Iconic has ended... Beware! car, a Pontiac Firebird Trans Am styled after the iconic car used in his 1980s television series "Knight Rider." It's been years since I've eaten at Jake's and it didn't disappoint. Thank you for confirming your order number and taking the time to let us know! Part one arrived super quickly and ahead of schedule. - Analise. We are so sorry to hear about the issue you had with your return but are glad to hear that our team was able to assist you in having that resolved. Please respond with your order number and we will be sure to email you as soon as possible. When my request was finally answered on the 24/12, I also received a message that I was out of the 30 day time frame and could only receive a store credit. It took a while due to the silly season but we got there in the end. Fine, I said- but, after another week of no change, I emailed and was PROMISED delivery on 4./1. 3.5 hours later and still no email, no explanation, and no updated ETA. We definitely understand that this was not the experience you were expecting when ordering from us so we are truly sorry for this. Australia's best fashion store for women's clothes, jeans, footwear and accessories. You are way ahead of so many retail shops online in this regard and for that I will encourage others to use your service and I will definitely be back. -Isabella, TERRIBLE COMPANY - Used to be good but now awful. Like others, I placed an order in November for a Xmas present for my husband. Just don’t do it. I won't be buying from them again. -Kirsty. - Lilian. Still going strong. Unfortunately, due to higher volumes of parcels in the delivery network and operational challenges experienced at this time, they are still delays at this current time I'm afraid. Live chat the most pathetic way of service 3 hrs wait then getting disconnected when you are top 5 on the lineStill waiting for my product still no contact from these scammers!!!!!!! Well, we're going to learn exactly that in a few simple steps. We will always do our best to give as much information as we possibly can to ensure that we can help you with your orders when you do contact us. Popped it in at the post office and forgot about it for a month..still no refund, so I contacted them and unfortunately the item hasn't turned up on their end. Absolute scam and waste of dollars paid for shipping that they clearly dont honour or even tell you if there's any issues. Iconic vape CBD is it trustworthy? They were prompt in replying and were kind enough to let me returns my items. -Isabella, Thank you so much for sharing your shopping experience with THE ICONIC. All our delivery partners are still working hard to deliver all orders as quickly as possible. I waited for a week for the item to arrive, but to my disappointment, I received a golden tan bag. Fast & efficient. Thanks! - Lilian. Listing monitored by The Iconic representatives. Part one arrived super quickly and ahead of schedule. Service was excellent once again which really sets the tone for the evening. We know how disappointing it can be to receive a faulty item so we will always do our best to resolve this as best and as quickly as we can. Couldn’t have asked for anything more. Like others, I placed an order in November for a Xmas present for my husband. - Analise, Terrible customer service and items never arrived. Guide by these missions, we will consistently focus on quality products, value for money and timely delivery. Love you prople, My order was shipped on 23/11, on 6/12 I sent a request for a copy of the return slip (I had computer trouble and couldn't retrieve the original from my email as I changed computers). As it turns out, these orders were being shipped by a delivery company which also gets absolutely appalling reviews. Read more. Iconic thank you so much I recently bought a tee that I purchased in a size that fitted me and after its first wash I was disappointed to put it back on as it had noticeably shrunk despite following the details provided for washing. We would like to have a look into this for you as soon as possible so if you could please reply back to this with your order number or an enquiry number if you also have and we'll raise it right away. Requested to make a late return and this was not facilitated - zero flexibility for people being away over the Christmas period to then return items. I would appreciate that. We would like the opportunity to look into your enquiry. This project has also successfully increased the awareness and profile of the ICONIC Brand. Things have taken a dramatic downward turn! Have a wonderful day :) Read more, I ordered 2 items @ $120 and initially had it to go to a parcel point- so changed that on their chat. We work hard to provide our customers with fast and efficient service and are glad to hear that this is exactly what you have received. If you would like us to check on your specific item to see if there should have been a dust bag included, please pop through your order number and we will be happy to look into this further for you. ... We are extremely sorry to hear of this and that you have yet to receive the gift intended for Christmas. We do have a 30 day return policy in place for all orders, however, this timeframe was extended over the Christmas period. THE ICONIC delivers a stylish and current collection of men and womens apparel, sourced from the most coveted Australian and international brands. This company has become appalling recently, with misleading live chat agents who communicate different policy interpretations, have become extremely inflexible and heartless towards customers. Person comes across between 4,000 to 10,000 logos every single day in hope of getting gift. 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