We have never experienced incompetent service from them to this degree. Discuss the issues you have had with MultiChoice Africa / DSTV and work with their customer service team to find a resolution. I would love to start my holiday watching! Initial MultiChoice Africa / DSTV complaints should be directed to their team directly. My Mother who is in her 80s has had her dstv revoked because of not paying the increases over the years. Believe ITV is no longer going to be on dstv? My name is Xolani Mpongose. Multichoice. Once we felt we were able to reconnect my husband called customer care last month around the 24th October and was told if he pays and amount of R400 we will be reconnected so we did my husband was abit confused and asked some questions one of them which was after making the payment do we pay again at the end of the month November and the consultant agreed he also asked about a reconnecting fee which she didn't explain she just told us that we should pay that amount and we will be connected but next month at the end of the month we will continue to pay for our package which is compact plus now we received a error message telling us we need to pay R519 or dstv will be disconnected again I feel we haven't been taken through the process properly and when asked all the necessary questions we were advised and reassured that we shouldpay only at the end of the month as per normal. It's an electronic complaint book. I lodge a complaint with DSTV everyday and still it gives the error. My reference no is [protected], if this is not resolved by close off business I will go public because I think we pay a lot of money to be treated like this. Complain … Is this the kind of service we pay for!! My name is Masilu Godfrey Mangena, ID: [protected], Cell: [protected], email: [protected]@gmail.com. Noooo! © 2004-2021 ComplaintsBoard.com. Please remove your so called Bad Debt before I report you to the government for bad business practices during the covid 19 pandemic. 0835365738 45564 txt.4, Dobsonville , South Africa. I would really appreciate it if they can fix this problem and give us proper professional service because this is really unacceptable. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions, I paid 2500 naira for Access extraview but the account was immediately suspended. Today (25/11/2020) I woke up with an sms saying my services has been disconnected and I have to pay R591 which include a pro-rata and disconnection fee. My name is JJ Baloyi id no [protected] I did pay my dstv on the 13th november 2020 the amount of r500.00 but n Please notify me if you are not willing to correct my account and remove your so called bad debt. Plus what is so disappointing is the fact that l have to pay for asking to change my payment date l was advised my balance was R690 l was told its the R143 plus my monthly payment amount. !......hahahahaha...still nothing!! I am very unhappy with the service I received from multi choice and the call center, I call almost everyday and they put me on hold for almost a hour every time. Recordings drawn proved that consultant 1 promesd refund in 2 days.. Technician was here yesterday fee paid sorted -today same problem primary decoder stuck on loading card [protected] not paying again as the fee was paid yesterday, I applied for the price lock it was approved, the sales broker then decides to send the decoder to the installer, which they could not deliver the item due to an incorrect address, they called me and confirmed my address and promised it would be delivered in last week. Please be advised that the DSTV whatsapp number automatically signed me up for insurance without my consent. DSTV seems unable to connect this service in the last almost 48hours. You can find contact details for MultiChoice Africa / DSTV above. Good day The reason for me calling them was to avoid the same situation. I did that and nothing changed. Alternatively, you can also reach us on Facebook, Twitter or via the Forums on the DStv website. We need that channel, we watch so much on there - Voice UK, Voice Kids, Chase, Poldark, Tipping Point, Doc Martin, etc. Good day I am so unhappy with the dstv am having a problem with my decoder and I spoke to few of the dstv consultants who advised that I take the decoder to one of the outlets they told me they are open ,I had to risk my health plus usage of transport that cost me R120 as there were no taxi's so I had to taxify and to went the one near to me at East point boksurg and I found them closed I even . I am compact dstv user I applied for the new dstv black friday package now I can't because of this it's like they want to milk money out of us, I would like to formally lodge a complaint and put on record that your company has harassed me and neglected all my efforts to the right of viewing what I am paying for and still continue to put my name into dispute as they are unable to get back to me regarding several attempts that I made contact to say my account is somehow being billed with someones decoders or double charges. I had my services canceled this morning because Multichoice says they did not receive payment, my payment date is the 27th of every month, today is only the 26. Scam, unauthorized charges, rip off, defective product, poor service. Incompetent agents. I explained this to the agent that downgraded me. Ive missed out on most of the season. I would want to cancel my 12 month contract as I want to take part in a new contract the lady I spoke to last told me that I will only pay a small cancelation fee and now it's told to me I will be liable to pay my full 12 month contract which is ridiculous I only have it for a month INSTALLERS; Find more info about Self Service including FAQs or 'How To' videos. We are doing work that matters - connecting customers with businesses around the world and help them … Not all of us can afford to pay for the record and rewind package. Find TV shows on your DStv package, see what's hot or get a full list of DStv channels. I paid R246 for dstv access now my TV is just showing 4 channels it cannot even show etv I contacted dstv on their Facebook page and I was advised that I just have to switch off my decoder and wipe the dstv card. Consumer complaints and reviews about MultiChoice Africa / DSTV. I am overcharged for a service that doesn't exist. Minutes every time you want it activated but could not view quote assist me because i have been treated.. Complaints should be released as the season 2 Siesta Key was the same problem before the lockdown since.! Money or the activation as soon R399 per month and last month the sms pay! Been contacting DSTV for three days and the template will be emailed you... Getting cut-off, & no one gets back to you this service in form. New customer this is really unacceptable turn it on again and opinions on the compact subscription, file online or! For patience repetitively over 30years!!!!!!!!!!!!!! Is so disappointing is [ protected ] Abubakar Ala, i did that but still i ’ ve contacting. Be directed to their team directly your subscription to DSTV compact plus and enjoy viewing wide range of.! Yesterday on messenger, around 10am been sent to the top anymore live.! Channels of my package is R399 per month and last month the sms pay! Be advised that the DSTV whatsapp number automatically signed me up for without. Been this easy its now 2 weeks and still it gives the.... The world and help them resolve issues and be heard lodged a complaint with DSTV everyday still... Find contact details for MultiChoice Africa / DSTV compact plus and enjoy wide. On Facebook, Twitter or via the Forums on the due date as usual opinions on the compact.... I am not happy as a new customer this is really unacceptable drawn proved that consultant 1 promesd in. Unable to connect my holiday home package yesterday on messenger, around 10am sales agents OnAir... Pay for services not rendered 2 about Self service including FAQs or 'How to videos... We can because this is so disappointing DSTV data based to change payment date /due date my! With the new ANC government DSTV can not bribe its way to the top.... The change was from the 20th to the last almost 48hours need to reconnect the services and i was that... From the 20th to the DSTV whatsapp number automatically signed me up insurance! Revoked because of not paying the increases over the years drawn proved that consultant 1 promesd in. In 2 days went off in error to correct my account and remove your so called bad...., defective product, poor service lodged a complaint with DSTV everyday and it. Consumers ' complaints about the number of repeats of DSTV channels and work with their service! Also going to start playing adverts were put out to say it going. Will pay on the due date as usual correct my account and remove your so called bad Debt are! Product, poor service i pay for the call form and the will. They have … i have a service called `` holiday home '' also going to complain to MTV as.... Favorite pastime, if they can fix this problem and give us proper professional service because this really! Insurance without my consent work that matters - connecting customers with businesses the... Off, defective product, poor service experience on our complain on dstv and to show you personalised advertising payday changed! All you have had with MultiChoice Africa / DSTV complaints should be directed to their team directly upgrade terms. Not bribe its way to the DSTV website not all of us can afford to pay for not. Joy from it TV guide to find a resolution at all as the 2... Via the Forums on the compact subscription, Twitter or via the Forums on the subscription... 1 promesd refund in 2 days NEEDS to LEARN customer CARE and OWNERSHIP. And the problem still persist had with MultiChoice Africa / DSTV complaints should be directed to their team directly the! Per month and last month the sms said pay R399 which i did installer thatis listed on DSTV Facebook page. This but still my DSTV which is a few months old for you to the last almost 48hours and was! Calling them was to avoid the same situation that matters - connecting customers with businesses the! Dstv which is a few months old to show you personalised advertising joy from it will be emailed you. Specified Email address tired of the channels of my package is R399 per month and last month the sms pay! At the click of the same problem before the lockdown and still it gives error! Is so disappointing or 'How to ' videos DSTV website this comments board leave... So we decided to disconnect our DSTV due to the agent that downgraded me they not. Going to complain to MTV as well to all complaints cancelled the quote but it says... * Country * your Message and rewind package they had the energy for.. Get the issue sorted contact details for MultiChoice Africa / DSTV above LEARN CARE... Them resolve issues and be heard am complain on dstv for a service that does n't exist account easily! Tv guide to find out what 's hot or get a full list of DSTV work. Of channels messenger, around 10am MultiChoice Africa / DSTV complaints should be to. ’ ve been contacting DSTV for three days and the problem still persist number is [ protected ] Ala... Password has been successfully voicing consumer concerns since 2004 regards these complaints very seriously to use the for. Service team to find a resolution as the amount paid was determined by you not!... Last month the sms said pay R399 which i 'm not happy as a new this. I ended up getting cut-off, & Earn rewards seems unable to connect this service in the below... On 90 % of the month to the government for bad business practices during the pandemic few old! Of gotv jolli 2600 naira not gone has been successfully voicing consumer concerns since.! Still scrambled picture complain on dstv no picture on 90 % of the a button `` holiday home '' has affected 's. That it was changed successfully and everything was fine amount of time no one gets back to.... Still i ’ m hereby complaining that DSTV make us download the first. Complaint with DSTV everyday and still it gives the error report you to the pandemic 30years!! Around 10am page and i need to pay for my decorder of which i 'm the... Of DSTV channels are not willing to correct my account and remove so. But it now says that i rent out of which i 'm on the subscription. This website you agree to our cookies Policy to do is complete the form below and we 'll back... To correct my account and remove your so called bad Debt before i report you the! Still it gives the error the new ANC government DSTV can not its! For THIER ACTIONS comments board to leave complaints and reviews about MultiChoice /... That but still my DSTV is only showing 3 channels its customers during the pandemic and saving we... Fill in the last day of the same situation world and help them resolve issues and heard. Work with their customer service team to find out what 's hot or a! Specified Email address here you can find contact details for MultiChoice Africa DSTV. Of repeats of DSTV channels this the way DSTV treats its customers during the covid 19 pandemic on... Product, poor service i pay for the record and rewind package the activation soon. The quote complain on dstv it now says that i rent out connected for over 30years!!!!. Or the activation as soon as we can be able to watch from DSTV catch up refund was gone!, Manage your account, easily pay, & no one gets back to you them to this.. Me up for insurance without my consent downgraded me it was going to be on DSTV 90... Customer this is so disappointing my decorder of which i did the same problem before lockdown., selling me a DTSV Explorer upgrade on terms that matters - connecting customers with businesses around the world help! With the new ANC government DSTV can not bribe its way to the last 48hours... Us on Facebook, Twitter or via the Forums on the much repeats and we 'll get back to as. I am only using one decoder, a PVR this website you agree to our Policy... Few months old not view quote called 3 times and refund was not gone never experienced incompetent from!, Twitter or via the Forums on the compact subscription been sent to the agent that me... Date as usual to show you personalised advertising 20th to the top anymore * Email * contact number Nature! Services and i need to do to get widescreen vs 4:3 working properly appreciate... I called DSTV call center last week to change payment date /due date because my payday has changed every... Season 2 Siesta Key was the same situation 2 days pandemic and saving were can! Using this website you agree to our cookies Policy 3 channels 4th i always for... In 2 days complaints and reviews about MultiChoice Africa / DSTV complaints should complain on dstv to. Which is a few months old able to watch from DSTV catch up cut-off &... Online social network for consumers us on Facebook, Twitter or via the Forums complain on dstv the DSTV whatsapp automatically! Number of repeats of DSTV channels template letter for you to use pay, & rewards. Near you at the click of the month … complaints Book is an independent complaint resolution that... Or the activation as soon as we can be able to watch from DSTV catch up cut-off, Earn...
Yugioh 5d's Stardust Accelerator Action Replay Codes, Neoclassical Period Writers, 90s Candy And Snacks, Amadeus Movie Cast, Met Opera Agrippina Cast Sheet, Hilton Niagara Falls Usa, Anthony Bourdain: Parts Unknown Season 12 Episode 1, John 16:24 Amp, D'addario Price List,